From Graduate to CSR → Team Lead
Voice / chat CSR → quality analyst → team lead — a 3-year path inside Gujarat's BPO hubs (Ahmedabad, Surat, Vadodara).
Step-by-step path
Step 1
Year 1: CSR (voice / chat) at a RozGar24-verified BPO.
Step 2
Year 2: Quality analyst + floor coach.
Step 3
Year 3: Team lead — ₹4.2–6.6 LPA.
From Any graduate → BPO Team Lead
This path typically takes 3 years from start to first verified placement. Every step above is anchored to a checkpoint role on RozGar24 — when you're ready, jump straight to the live openings.
Browse BPO Team Lead jobs